Providing first class customer service is very important to us

Listen to what our customers have to say about us

Groundwork Training work with local organisations such as  Sport Wales. Steve Morgan - Operations Director for Sport Wales had 14 participants booked for a two day classroom based L3 Mental Health First Aid  which was switched to an online session. Here is what Steve had to say about the change

"The course was originally supposed to be a two day classroom based course.  However, due to the Covid-19 restrictions it was run virtually.  The course was well structured and managed by the Tutor, with a good balance of self study, group discussion and presentations.  A very enjoyable course on a difficult subject matter and I would highly recommend the Groundwork Training team"

A great case study HERE from Peter who benefited from Groundwork Training thanks to Conwy County Council and Conwy Communities for Work. Peter gained valuable experience and qualifications helping him gain permanent employment. 

“Hand down the best first aid course I’ve attended in 35 years working in leisure”
Aura Wales leisure & Libraries – First Aid at Work

“I must say, all those who attended found it informative, interesting (as well as fun) and found David Walker to be a very good presenter who was very engaging and did a great job.” Local Authority client

 “ I now have a better insight into food safety and hygiene”

“The tutor was welcoming, easy to understand, friendly and fun.”

“The relaxed and easy going attitude of the tutor made learning easier”
Primary School parents in Flintshire

“I am now more confident in dealing with first aid situations, and feel equipped to deal with emergencies.  A very clear and well presented course. “Safeway Scaffolding, Wrexham – First Aid at Work

 “I now have a greater understanding and knowledge of First Aid, and feel better prepared to help in an emergency situation.  Refresher of some information and new skills gained in others.  Very well presented, kept interesting and well-paced.  Excellent tutor.” Family & Friends Group Wrexham - Paediatric​ First Aid

“I have thoroughly enjoyed the Emergency Paediatric First Aid Course, the group were lovely. Louise’s method of teaching is wonderful. I didn’t feel silly asking her any questions. Thank you.”
Louise, a young mother on our Emergency Paediatric First Aid Course

From our post course evaluation, 98% of customers are very satisfied with our course content and delivery for this subject.